Hi paji Privacy Policy – Our Commitment to Protecting Your Data

This privacy policy applies to the hi paji website, mobile app, and all related services. By using hi paji, you consent to the collection and use of your information as described in this policy.

Hi paji has developed this policy with Bangladesh users in mind. We follow international data protection standards and comply with local laws where applicable.

Hi paji only collects information necessary to provide our services. We do not ask for anything beyond what is needed.

Hi paji uses the information it collects solely for specified purposes. Data is never used beyond its intended scope.

• Account Management: For registration, login, and profile updates. Basic
• Transaction Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To detect and prevent suspicious activity.
• Providing Support: To help our support team resolve your issues.
• Legal Compliance: To meet regulatory requirements.
• Product Improvement: Analytics to improve your experience on the platform.
• Promotional Communications: Sending you bonus and promotional offers, with your consent. Optional

Hi paji uses cookies to improve platform performance and personalize your experience. Cookies are small files stored on your device.

• Session Cookies: Active for the duration of your login session. Cleared when the browser is closed. Essential
• Persistent Cookies: Remembers your language preference and previous login details.
• Analytics Cookies: Used to understand which pages get the most traffic. This can be disabled.
• Third-Party Cookies: Payment gateways may use necessary cookies. hi paji does not have direct control over these cookies.

You can disable cookies in your browser settings — however, some features may not function properly as a result.

Hi paji does not sell your data to third parties. However, limited information may be shared in specific circumstances.

• Payment Processor: Only the information required to process transactions is shared with Mobile Pay, Nagad, and banks. Limited
• KYC Partner: Specific documents may be shared for identity verification purposes.
• Legal Authorities: Information may be disclosed when required by court order or legal obligation. Legal
• Security Providers: To assist with fraud investigations.
• Never shared with: Advertisers, marketing agencies, or other gaming platforms.

Payment data is hi paji's most sensitive information. We use industry-leading technology to keep it secure.

• No Card Number Storage: hi paji never stores full credit or debit card numbers on its servers.
• Mobile Pay/Nagad Number: Stored in encrypted form solely for transaction verification purposes. Encrypted
• TrxID Log: Transaction references are retained for dispute resolution.
• Payment Page: All payment pages operate over HTTPS connections.
• We will never ask for your PIN or OTP: hi paji support will never ask for your mobile banking PIN or OTP.

Hi paji does not retain data beyond what is necessary. Retention periods vary depending on the type of information.

• Account Information: Retained for as long as your account is active. After account closure, data is kept for 5 years for legal compliance.
• Transaction History: 5–7 years as required by international regulatory obligations.
• KYC Documents: Deleted 5 years after account closure.
• Log Files: Up to 90 days for security purposes.
• Cookies: Session cookies are cleared when the browser is closed; persistent cookies last up to 1 year.

Hi paji believes your data belongs to you. That's why we give you the following rights.

Hi paji does not knowingly collect data from anyone under 18. Our services are intended for adults only.

• Minors' Data: If discovered, the content will be removed immediately and the account will be closed.
• Guardian Request: If you suspect a minor's data is stored on hi paji, please notify our support team.
• Age Verification: Age verification is carried out during the KYC process, serving as an active measure for child protection.

Hi paji reserves the right to update this Privacy Policy as needed. Users will be notified before any significant changes take effect.

• Notification Method: You'll be notified by email or SMS for any significant changes.
• Effective Date: You will be given at least 7 days' notice before any changes take effect.
• By continuing to use our services: Continued use of our services after any changes takes effect will be considered acceptance of the updated policy.