Legal Document

Hi Paji Terms & Conditions – Complete Terms of Use & Guidelines

Please read these Terms & Conditions carefully before using the hi paji platform. Everything you need to know — your rights, your responsibilities, and hi paji's commitments — is clearly laid out here.

Last Updated: 1 January 2026
On This Page
  • 10 Key Sections
  • Account & Registration Rules
  • Payment & Withdrawal Terms
  • Bonus & Promotions Policy
  • List of Prohibited Activities
  • Responsible Gaming Policy
Summary of Key Rules
Keep these six key points in mind before reading the full details
Must be 18 years of age or older
hi paji strictly prohibits access by minors. Age is verified at the point of registration and re-confirmed during KYC.
One Account Per Person
Each user may hold only one account. Opening multiple accounts is prohibited and may result in bonus forfeiture and account closure.
Payments Must Be in Your Own Name
Deposits and withdrawals must be made from the mobile number registered to the payment account. Third-party payments are strictly prohibited.
No Withdrawals Until Bonus Wagering Requirements Are Met
Each bonus has specific wagering requirements. Bonus balance cannot be withdrawn before those conditions are met.
Zero Tolerance for Fraud
hi paji has a zero-tolerance policy toward fraud, system manipulation, and any attempt to gain unfair advantage. Such activities will result in permanent account closure.
Advance Notice of Changes to Terms
hi paji will notify users via email or SMS before making any changes to its rules. Continued use of the platform after such changes constitutes acceptance of the updated terms.
Section 1

Acknowledgement & Acceptance

By using hi paji's website, mobile app, or any of its services, you are deemed to have fully read, understood, and agreed to these Terms & Conditions.

These terms form a legal agreement between hi paji and the user. If you do not agree with any part of these terms, please refrain from using hi paji's services.

Please Note: hi paji reserves the right to modify these terms at any time. You will be notified in advance of any significant changes.
Section 2

Account Registration & Use

To register with hi paji, you must provide accurate and complete information. Opening an account with false or misleading details is prohibited and may result in account termination.

  • Single Account: Only one account is permitted per person, household, or IP address. Strict
  • Registration Details: A valid Bangladeshi mobile number, full name (as per NID), and date of birth are required.
  • Account Security: Keeping your password confidential is your responsibility. If you suspect any unauthorized access to your account, notify hi paji immediately.
  • Account Transfer Prohibited: Your account may not be sold, rented, or transferred to anyone else. Prohibited
  • OTP Verification: During registration, your identity must be verified using the OTP sent to your mobile number.
Warning: If multiple accounts are found operating from the same device or IP address, all associated accounts and balances may be confiscated.
Section 3

Age & Eligibility Requirements

You must be 18 years of age or older to use hi paji's services. This is one of hi paji's most fundamental and non-negotiable conditions.

  • Age Verification: Age is verified at registration using your date of birth, and again during the KYC process via your National ID.
  • Minor Protection: Providing hi paji's services to or accepting registrations from anyone under 18 is strictly prohibited. Required
  • Parental Responsibility: It is the responsibility of adult family members to ensure minors cannot access hi paji.
  • False Age: Registering with a false age will result in all transactions being voided and the account being permanently closed.
Section 4

Deposits, Withdrawals & Payments

All financial transactions on hi paji are governed by specific rules. These terms must be followed to ensure transparency and security throughout the deposit and withdrawal process.

  • Payments in Your Own Name: Only payment accounts registered under your own name may be used. Mandatory
  • Minimum Deposit: Minimum ৳500 via Mobile Pay/Nagad/Rocket. Minimum ৳2,000 via bank transfer.
  • Withdrawal Process: Processing is completed within 24 hours. In urgent cases, it may be completed within 15 minutes.
  • No Withdrawals Without KYC: KYC verification is mandatory before your first withdrawal. Mandatory
  • Money Laundering Prohibited: Suspicious transactions are automatically monitored and may be put on hold if necessary.
  • Tax Liability: Any applicable taxes on winnings are the sole responsibility of the user. hi paji does not deduct taxes.
Tip: Before making a large withdrawal, make sure your KYC is complete and your wagering requirements have been met — this will help speed up the process.
Section 5

Bonus & Promotions Policy

Hi paji offers a variety of bonuses and promotional offers. Each bonus comes with specific terms that must be read before claiming.

  • Welcome Bonus: The Welcome Bonus is available once per new account only. Claiming it multiple times through multiple accounts is strictly prohibited. Limited
  • Wagering Requirement: A wagering requirement of 15–30x typically applies. Specific terms are listed on each bonus page.
  • Bonus Validity: Every bonus has an expiry period — typically 7–30 days. Any unused bonus will be cancelled once it expires.
  • Bonus Transfers Prohibited: Bonus balance cannot be transferred to another account.
  • Eligible Games: Not all games contribute equally to wagering requirements. Each bonus includes a list of eligible games.
  • Abuse: Any attempt to manipulate the bonus system will result in the forfeiture of the bonus and any related winnings.
Section 6

Betting Rules & Bet Settlement

Certain rules apply when placing bets on hi paji. All rules regarding bet acceptance, cancellation, and settlement are outlined here.

  • Bet Confirmation: Bets cannot be cancelled once confirmed. A confirmation shown on screen means the bet is final.
  • Odds Changes: hi paji reserves the right to change odds at any time. However, odds on confirmed bets will not be altered.
  • Match Cancellation: If a match is cancelled, the bet amount will be refunded. If the result is determined by the D/L method, settlement will be made accordingly.
  • System Error: If incorrect odds are displayed due to a technical error, hi paji reserves the right to void the affected bet.
  • Maximum Bet Limit: A maximum bet amount is set for each market. Higher limits apply at the VIP level.
  • Live Betting: In-play bets may occasionally be declined due to network delays.
Section 7

Prohibited Activities

Hi paji strictly prohibits the following activities. Any violation of these prohibitions will result in immediate account closure without prior notice.

  • Match Fixing or Manipulation: Placing bets using insider information about any match is strictly prohibited. Serious
  • Arbitrage Betting: Placing simultaneous bets across multiple platforms to generate risk-free profits is strictly prohibited.
  • Bots or Automated Software: Using automated software to place bets or process payments is strictly prohibited.
  • Money Laundering: Using hi paji for the purpose of money laundering is strictly prohibited.
  • Account Selling: Selling or transferring your account or account access to another person is strictly prohibited.
  • Hacking or System Abuse: Any attempt to exploit vulnerabilities in the platform's system is strictly prohibited.
Warning: Involvement in any of the above activities will result in account closure and forfeiture of the associated balance and winnings. Legal action may also be taken if necessary.
Section 8

Account Suspension & Closure Policy

Hi paji reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances.

  • Rule Violations: Violation of any part of these Terms & Conditions.
  • False Information: Providing false or inaccurate information during registration.
  • KYC Failure: If KYC verification is not completed within the required timeframe.
  • Suspicious Transactions: If unusual or suspicious financial activity is detected.
  • User Request: Upon submitting a voluntary self-exclusion request.

Upon account closure, hi paji will attempt to return any remaining valid balance (if applicable) within 30 days — this does not apply in cases of rule violations.

Section 9

Responsible Gaming

Hi paji believes gaming should be a source of entertainment — not financial stress. That's why hi paji offers a range of features to promote responsible gaming.

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time. Recommended
  • Bet Limit: You can set a cap on the maximum bet amount allowed within a given period.
  • Self-Exclusion: You can voluntarily pause your account for anywhere between 1 week and 6 months.
  • Reality Check: Automated notifications are sent at regular intervals to inform you how long you have been playing.
  • Support: If you experience a gaming problem, please reach out to hi paji's support team or contact the relevant helpline.
Message from hi paji: Play for fun, but know your limits. Chasing losses with more bets often leads to even greater losses.
Section 10

Limitation of Liability & Dispute Resolution

Hi paji is not directly liable for losses resulting from technical platform errors, internet disconnections, or third-party causes.

  • Maximum Liability: hi paji's total liability shall not, under any circumstances, exceed the user's active account balance.
  • Dispute Time Limit: Any disputes regarding a bet outcome must be raised with Support within 72 hours of the result being published.
  • Burden of Proof: Users are responsible for providing proof when claiming a system error.
  • Final Decision: In the event of a dispute, hi paji's system logs will serve as the definitive evidence.
  • Governing Law: This agreement is governed by international gaming laws.
Important: For any dispute with hi paji, contact the support team directly first — most issues are resolved within 24 hours.
FAQ
Support & Age-Related FAQs

Hi paji offers support 24/7, every day of the week. You can reach us through the following channels:

  • Live Chat: Click the chat icon at the bottom-right corner of the website or app. Average response time is 2 minutes — the fastest way to get help.
  • WhatsApp: Message hi paji directly on WhatsApp — ideal for quick and easy contact from your mobile.
  • Email: support@hipaji.com — for detailed inquiries. Replies are sent within a maximum of 6 hours.
Tip: When contacting support, having your account ID and the relevant TrxID on hand will help resolve your issue faster.

No, users under 18 are strictly prohibited from using hi paji. This is one of hi paji's most non-negotiable rules.

  • Minimum Age: You must be at least 18 years old to open and use an account.
  • Age Verification: Your date of birth is required at registration, and your age is re-confirmed using your National ID upon your first withdrawal.
  • If you provide a false age: Accounts registered with false information will be permanently closed and all balances will be forfeited.
  • Parental Responsibility: Adult family members must ensure that minors cannot access hi paji. Keep passwords protected on shared devices.
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Done reading the Terms? Get started now

Register at hi paji — fully in Bangla, payments via Mobile Pay, 24/7 support. Get up to 300% bonus on your first deposit.

18+ | Starting from ৳500 via Mobile Pay/Nagad | Play Responsibly

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